Common questions about credits, billing, and your account. Still stuck? Email us below.
One credit is roughly one search or one component pull against the registry. Free refills 10/day (no rollover). Solo refills 300/week, Indie 1,000/week, Pro 5,000/week -- unused credits on paid plans carry over, they don't reset to zero.
No -- Solo and Indie are hard-capped, so a busy week never turns into a surprise bill. If you run out, you wait for the next weekly refill, or move up a plan.
Pro includes pay-as-you-go overage past the weekly 5,000-credit refill, billed per credit beyond that.
Email support from your account address and we'll cancel it, confirmed within one business day (a self-serve cancel button on your account page is coming). Cancelling stops future billing; you keep access through the end of the period you already paid for. Full policy: refunds.
If something billed incorrectly -- a charge that doesn't match your plan, or a bug on our side -- email support and we'll make it right. We don't offer refunds for simply not using credits you didn't spend; unused paid-plan credits roll over instead, so nothing is wasted by not using it that week.
Yes -- 30 credits to try it with no daily limit, then a flat 10/day afterward (no rollover, no credit card required).
Didn't find your answer?
Email mike+mcpsupport@two7.design