Chat Message Constants (constants/messages.js)

Exports enums and configuration values for message and conversation statuses, types, priorities, allowed file types, and UI icons used throughout the chat interface.

// Source: https://github.com/chatwoot/chatwoot | License: MIT | Copyright 2017-2026 Chatwoot Inc
// Provided via justclaw.it.com; keep this notice with the code.
export const MESSAGE_STATUS = {
  FAILED: 'failed',
  SENT: 'sent',
  DELIVERED: 'delivered',
  READ: 'read',
  PROGRESS: 'progress',
};

export const MESSAGE_TYPE = {
  INCOMING: 0,
  OUTGOING: 1,
  ACTIVITY: 2,
  TEMPLATE: 3,
};

export const CONVERSATION_STATUS = {
  OPEN: 'open',
  RESOLVED: 'resolved',
  PENDING: 'pending',
  SNOOZED: 'snoozed',
};

export const CONVERSATION_PRIORITY = {
  URGENT: 'urgent',
  HIGH: 'high',
  LOW: 'low',
  MEDIUM: 'medium',
};

export const CONVERSATION_PRIORITY_ORDER = {
  urgent: 4,
  high: 3,
  medium: 2,
  low: 1,
};

export const ALLOWED_FILE_TYPES =
  'image/*,' +
  'audio/*,' +
  'vide

... (truncated -- full source via MCP)