TicketTriageGraderEN (T018_ticket_triage/grader.py)

T018_ticket_triageen_ticket_triage grader — English variant.

# Source: https://github.com/claw-eval/claw-eval | License: MIT | Copyright 2026 claw-eval
# Provided via justclaw.it.com; keep this notice with the code.
"""T018_ticket_triageen_ticket_triage grader — English variant."""

from claw_eval.graders.base import load_peer_grader

_Base = load_peer_grader("T017zh_ticket_triage")


class TicketTriageGraderEN(_Base):
    """English variant — overrides language-specific class attributes and rubrics."""

    # ------------------------------------------------------------------ #
    # LLM Judge rubric (English)
    # ------------------------------------------------------------------ #

    _TRIAGE_ANALYSIS_RUBRIC = """\
Evaluate the agent's ability to classify tickets, group related ones, and \
identify the red herring.
Score each of the three parts 

... (truncated -- full source via MCP)