Freshdesk Ticket Limit Exception (data_import/freshdesk_ticket_limit_error.rb)

Custom exception raised when Freshdesk ticket imports exceed API pagination limits. Reuse when handling data migration error states.

# Source: https://github.com/chatwoot/chatwoot | License: MIT | Copyright 2017-2026 Chatwoot Inc
# Provided via justclaw.it.com; keep this notice with the code.
class CustomExceptions::DataImport::FreshdeskTicketLimitError < CustomExceptions::Base
  MESSAGE = 'Freshdesk limits ticket listing to 300 pages. This import stopped after 30,000 tickets because the API cannot ' \
            'confirm that the ticket history is complete. A Freshdesk admin Account Export is required for any remaining history, ' \
            'but this importer does not support account exports yet.'.freeze

  def initialize
    super({})
  end

  def message
    MESSAGE
  end
end